Image: man and a woman looking at a laptop with a child

Stay Safe Online

The library works with anti-bullying and internet safety organisations to develop digital skills and provides access to easy-to-use cyber safety resources.

Staying safe online at home, school and the workplace is also known as internet safety, e-safety and cyber safety.

The library is an eSmart accredited service. Find resources below when things go wrong and where to go for help.


Australian Internet Safety Organisations

Australian internet-safety organisations, with easy-to-use resources for families and children.

Alannah Madeline Foundation (AMF)

The AMF Foundation is an advocate for children's safety and wellbeing in the community, at schools and in libraries.

Access more information about eSmart Libraries

Find more about the Alannah Madeline Foundation

eSafety Commissioner

The eSafety Commissioner supports all Australians to have a safer experience online, understand online safety risks and where to go for help.

Access the eSafety Commissioner - Safety Online

The Carly Ryan Foundation

The Carly Ryan Foundation is a non-profit charity and a certified online safety program provider for families and students.

Find family support through the Carly Ryan Foundation

Stay Safe Online - Carer and Parent Help

eSafety Parents - eSafety Commissioner

Take a tour of the safety resources targeted to the specific needs of parents and carers.

View eSafety parents and carer resources provided by the eSafety Commissioner

Parent Hub - Dolly's Dream

Build a trusting and supportive relationship with your child as the key to helping them stay safe online.

Find support and resources at the Parent Hub - Dolly's Dream


ThinkUknow what young people see, say or do online? Get help, support and report abuse.  Resources for parents, students and educators

Access ThinkUKnow program for parents and educators

Report Cyber Crime

Report inappropriate behaviour online. Examples of cybercrime include stealing identities or intellectual property, committing fraud, or violating privacy laws. Contact the police immediately on 000 when things go wrong or access any of these organisations to report a cybercrime.


ReportCyber is the Australian Government’s online cybercrime reporting tool that is accessible to  Australian individuals, businesses and government.

Report a cyber crime using ReportCyber tool


IDCARE Australia and New Zealand national identity and cyber support service provides free phone consultations and advice for people experiencing identity theft. 

See how to report stolen identity online at IDCARE

Scamwatch Australia

Find out more about scams and how to be safe online at Australian Competition and Consumer Commission (ACCC)

Report a scam at Scamwatch

Help with Technology, Devices and Online Resources

Stay safe online and make informed choices when using websites, games, apps and social media.

Read more about how to get help with technology, devices and online resources at the library

ABC Education - Media Literacy

Learn some handy first steps to fact check news and information online. Interactive lesson: Spotting online misinformation and disinformation. Content developed by RMIT ABC Fact Check and ABC Education

Access media literacy lessons at ABC education

Learn Cyber Security

Simple steps to protect individuals, families and small business owners is provided by Australian Cyber Security Centre (ACSC)

Find simple tips and practical ways to be safe online at Learn

Media Literacy Lab

Alannah and Madeline Foundation, with support from Google provide teaching and learning tools to equip young people with essential media literacy skills to make better choices when using online services

 Access the fee training at the Media Literacy Lab

Women and Gender-based Online Safety Support


Australian women can take control of their online experiences, access support and resources developed by the eSafety Commissioner.

Access resources for eSafety Women

The Orange Door

The Orange Door is a free service for adults, children and young people who are experiencing or have experienced family violence and families who need extra support with the care of children.

Contact the Orange Door service near you


24-hour support available to people impacted by sexual assault, domestic or family violence and abuse. Find more technology and safety tips

Telephone now or link to 1800RESPECT for support

Women's Technology Safety and Privacy Toolkit

The Toolkit has online privacy and safety tips for women in the workplace and at home. There are smartphone privacy and location safety information, tips and support resources. The toolkit is a Safety Net Australia Project of WESNET

Access the Women's Technology Safety and Privacy Toolkit

Youth - Ages 12-25 Stay Safe Online

Youth Services - ages 12-25

Find ways to stay safe online if you are aged between 12-25. Find help to answer your questions in tough times and beyond in Greater Dandenong.

View services that support ages 12-25 in Greater Dandenong

eSafety Young People

Useful information to help you stay safe online at eSafety Young People.

Find out more about eSafety for Young People