A group of people attending a class at the library.

Help with English, Resumes, Forms and Applications

The library offers help with finding classes, government forms and applications, cover letters, interviews, job searching and more.

Library Help for Adults

The free language and literacy service helps adults to:

  • Find the right English or computer class.
  • Make a resume and cover letter.
  • Practice interview and job searching skills.
  • Fill in government forms and online applications.
  • Prepare for English language assessment tests.
  • Explore further study and career paths.
  • Write letters.

Appointments

For appointments speak to staff or phone 1300 630 920.

Drop-in sessions

From Tuesday 11 August there will be some changes to the way the drop in sessions run. 

Please come 15 minutes before the start of the session to put your name down on the list. When you are waiting to put your name down on the list please wait in the waiting area. Please ask staff if you are unsure.  

As there are limited spaces available at each drop in session we cannot guarantee we will see everyone.

If you need help with a complex matter, please ask staff about booking a one-on-one appointment. Short 30-minute help is available during school terms.

Dandenong Library

  • Tuesday: 1pm-3pm
  • Thursday: 2pm-5pm
  • Friday: 2pm-4pm

Springvale Library

  • Wednesday: 2pm-5pm

You need a Library membership and a mobile phone to attend these sessions.  Find out how to become a member

Australian citizenship information sessions

Free information sessions for people interested in applying for Australian citizenship.

The sessions will be held once a week for three weeks and include:

  • Explaining citizenship application requirements.
  • Working through the Our Common Bond booklet.
  • Attempting online practice tests.

Registrations are essential as the sessions are referral based. For more information or to register phone 1300 630 920.

Help with the Census

If you have received your Census instructions and are looking for help accessing and completing the Census online, library staff can assist.

Find out more about help with the Census.

On
Tuesday 11 August, 1:00pm
Wednesday 12 August, 2:00pm
Wednesday 12 August, 6:00pm
Thursday 13 August, 2:00pm
Friday 14 August, 2:00pm
Tuesday 18 August, 1:00pm
Wednesday 19 August, 2:00pm
Wednesday 19 August, 6:00pm
Thursday 20 August, 2:00pm
Friday 21 August, 2:00pm
Tuesday 25 August, 1:00pm
Wednesday 26 August, 2:00pm
Wednesday 26 August, 6:00pm
Thursday 27 August, 2:00pm
Friday 28 August, 2:00pm
Tuesday 1 September, 1:00pm
Wednesday 2 September, 2:00pm
Wednesday 2 September, 6:00pm
Thursday 3 September, 2:00pm
Friday 4 September, 2:00pm
Tuesday 8 September, 1:00pm
Wednesday 9 September, 2:00pm
Wednesday 9 September, 6:00pm
Thursday 10 September, 2:00pm
Friday 11 September, 2:00pm
Tuesday 15 September, 1:00pm
Wednesday 16 September, 2:00pm
Wednesday 16 September, 6:00pm
Thursday 17 September, 2:00pm
Friday 18 September, 2:00pm